Airtel Customer Care Number(s) India - Prepaid, Postpaid & Broadband
Airtel Customer Care Number(s) : Airtel is an Indian multinational telecommunications services company based in New Delhi. It is the second largest mobile service provider company in India by number of subscribers. It operates telecommunications services in 19 countries in South Asia and Africa. Airtel provides GSM mobile services and high-speed broadband internet through best-in-class networks. Here is the complete list of Airtel customer care numbers.
“NOTE : All the numbers given here are only for the Indian customers of Airtel.”
Airtel
Airtel Customer Care Toll Free Number(s)
All India Customer Care Number of Airtel
Social Media Profile of Airtel
Airtel Help Center for Customer & Investors
Emails : Customer Care Number of Airtel
For Customer Support :👉 121@airtel.com ()
For Airtel TV :👉 digitaltv@airtel.com
For Airtel Payment Bank :👉 wecare@airtelbank.com
Download Airtel App for Online Help & Services
Click Here - Google Play Store
IVRS Menu of Airtel Customer Care
Call 121 for Prepaid & Postpaid, Broadband - Query/Request via IVRS & for talk to Airtel customer care executive…
👉 Dial 121 Helpline Number for Prepaid & Postpaid, Broadband - Query/Request.
Press 1- For postpaid services.
Press 1- To know outstanding data balance, bill status and Airtel thanks rewards.
Press 9- To talk to customer care executive
Press 2- To report an issue related to the internet, sim lost, billing and payments.
Press 3- To know data packs, international roaming packs, hello tunes and do not disturb services.
Press 4- To change IVR language or convert number to prepaid.
Press 2- For prepaid services.
Know your account balance, validity & Data pack.
Press 3- For extreme Fiber and fixed line.
Press 1- Enter Airtel extreme Fiber landline number.
Press 2- Enter Fiber account number.
Press 4- For Airtel digital TV services.
Press 1- For an existing Airtel TV customer.
Press 2- For new connection/ To know the status of the customer.
Airtel Chatbot for Customer Help & Enquiry
SMS Service for Airtel Customer Care Support
SMS "START <Option>" or "START <Option>, <Option>" to register your preference for
receiving selective categories of promotional SMS', to 1909.
In case you want to stop all promotions, SMS "START 0" to 1909.
Or you could register via our dedicated IVR at 1909, from you Airtel mobile or landline phone
Important Links for Customer Care Airtel
Support & Help Center - If you need help, explore the company online help page and find your answers! : Click Here
Airtel Store Locator : Click Here
Do Not Disturb Registry (DND Service "To avoid unwanted telemarketing calls or SMS, please register your telephone number in Airtel's Do Not Disturb registry." ) : Click Here
Airtel Prepaid Customer Care Number
Customer Care Number of Airtel Circle & State Wise List Given Below :👉
👉 Airtel Prepaid Short USSD Codes
👉 Airtel Postpaid
👉 Airtel Postpaid Short USSD Codes
👉 Airtel Mobile Nodal Officer List (All India)
👉 Appellate Authority
👉 Broadband and Fixed Line Appellate Authority
Airtel Grievance Redressal Mechanism
If you have any grievance or concerns with respect to any content available on
Airtel Thanks, please write to our Grievance Officer at the below mentioned email ID.
In order to enable us to efficiently address your grievance/complaint, please include the below information while writing to us:
Title of the Content and Episode number (if any);
Description and nature of complaint.
Date and Time (if any)
Your name and contact details.
Please note that in absence of any of the above details, ADL shall not be able to take cognizance of the complaint/grievance
Airtel Digital Limited (ADL) does not warrant or make any representation, that any content you find objectionable will be taken down or remedied to your satisfaction. All complaints for content will be disposed of as per timelines specified under Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.”
Steps to Log a Grievance :👉
Go to Grievances tab and from there Create New Grievance.
Fill in the supplier site name (this information is important), nature of grievance, title and details with expected resolution details.
Now select the bharti SCM employee to whom you would like to address the grievance. This would typically be the buyer with whom business is conducted.
If the type of the grievance is 'Business Code of Conduct', then the grievance will be assigned by default to the Bharti Ombudsman Team contact, who will act on the grievance.
After filling in the details click submit. System will now generate the grievance number for your reference.
After submitting no changes can be done in the original definition of the issue. However you may post online messages to the buyer contact.
These messages will be maintained in the history of the grievance request.
Steps to Review a Grievance :👉
Go to Grievances tab
From there you can review your grievance
You can not make any changes to the grievance once it is submitted
Steps to Close a Grievance :👉
Go to the Grievances tab.
Go to Grievance status and you can close it from there.
You will be asked for your feedback and satisfaction rating. Grievance once closed cannot be reopened or updated further.
Searching for Submitted Grievance :👉
Go to the Grievances tab.
Enter the search criteria for your grievance and click submit.
Airtel Appellate Authority
You can file a legal appeal with the Appellate Authority either directly or through email/facsimile /post/in person or through the Airtel consumer care number of the complaint center.
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Points to Remember:
While raising an appeal to the Appellate Authority, the complaint details (Service Request No.) shared by the complaint center should be available.
The appeal should be filed within 90 days of expiry of the complaint or request resolution time specified by the complaint center.
The Appellate Authority will provide a Unique Reference Number within 3 days of reporting the issue.
Please click on below links to contact: